Beyond the Boolean: Is Natural Language search opening or closing the discovery gap for university e-library users?
For decades, the “search box” at the heart of the university library has been a gatekeeper. To unlock the vast treasures of academic databases, users had to speak a specific, rigid language, Boolean. For expert researchers, terms like AND, OR, and NOT are second nature. But for many students without appropriate information searching skills and training, the traditional search interface has often acted more as a barrier than a bridge.
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