Hospitality Industry - Information Matters

Little is known about how pandemics alter travelers’ evaluations of hospitality services. Hospitality practice needs directions in organizing its priorities during acute pandemic situations and adjusting to possibly longer-lasting shifts in consumer preferences.

Education Frontiers

January 30, 2022 Amy Rosellini

Hotel Workers Adapt to a Changing Industry

As the Omicron variant of COVID-19 instigates a new wave of pandemic travel restrictions and global lockdowns, hospitality workers, including hotel workers, continue to suffer.