Translation Designing for Serendipity in Online Knowledge Communities: An Investigation of Tag Presentation Formats and Openness to Experience July 13, 2022August 13, 2022 Jiangping Chen online communities, serendipity Designing for Serendipity in Online Knowledge Communities: An Investigation of Tag Presentation Formats and Openness to ExperienceJiangping ChenSerendipity, also known as information encountering, is a phenomenon wherein people Read more Read more