Toward Sustainable Data Governance in Refugee and Immigrant Serving Sector in Canada
For governments across the world, evaluating the impact of social service programs is a growing challenge – and they are increasingly turning to data and technology to help manage it. This is especially true for programs serving refugees and immigrants to settle in a new country. From tracking who needs settlement support to deciding who gets benefits first, digital systems and artificial intelligence (AI) are becoming key tools in how social services support refugees and immigrants. But what happens when data systems try to capture something as human and complex as “support”?
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