Rachel Williams Archives - Information Matters

Author: Rachel Williams

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Rachel Williams

Dr. Rachel D. Williams is an assistant professor in the School of Information Science at the University of South Carolina. Her research interests are centered on examining how public library workers navigate professional boundaries and respond to people in crisis. Dr. Williams has published widely in library and information science journals, edited volumes, and encyclopedias on crisis response in public libraries, training for library staff, wellbeing and trauma-informed librarianship, and the intersections of social work and librarianship.
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Training Librarians for Crisis Communication: Why Virtual Reality Might Be the Answer

by Rachel Williams, Catherine Dumas, Samaneh Borji October 15, 2025 0

When you step into your local public library on a typical afternoon, you might see children and their families gathered for story time, a retiree reading in a corner,... Read more.