Shagun Jhaver Archives - Information Matters

Author: Shagun Jhaver

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Shagun Jhaver

I’m an Assistant Professor in the Department of Library and Information Science in the School of Communication and Information at Rutgers University, where I direct the Social Computing Lab. My research examines how the design, technical affordances, and policies of digital platforms influence user experience.

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Users’ Perspectives on Content Moderation of Web Search Autocomplete Suggestions

by Shagun Jhaver May 23, 2026 0

The prospect of moderating Autocomplete suggestions raises a range of ethical, technical, and political questions, such as how to distinguish between appropriate... Read more.