From Uneven Access to Shared Support: Responding to Information Privilege
From Uneven Access to Shared Support: Responding to Information Privilege
Nove Anna
I come from a well-resourced university. In my daily work, “access” often feels invisible, because it’s almost always there. I can open databases, download papers, and follow references without thinking too much about what sits behind those clicks.
Then I step outside my own campus bubble.
When I talk with colleagues from other universities in Indonesia, the contrast is hard to ignore. Many do not have the same subscriptions. Some can access only a few databases. Others depend on what is freely available online, or on informal networks to obtain key readings. This is not about who is more serious or more capable. It’s about infrastructure, about which institutions can pay for access, and which cannot.
—This is not about who is more serious or more capable. It’s about infrastructure, about which institutions can pay for access, and which cannot—
This is what information privilege looks like in practice: the ability of some people to access information that others cannot, shaped by affiliation and economic context. It also shapes visibility in which work becomes easy to find, cite, and treat as “authoritative.” The ACRL Framework’s “Information Has Value” frame invites us to examine how information is embedded in economic and social systems, and how unequal access influences what counts as legitimate and trustworthy knowledge.
In scholarly communication, access and visibility are tightly linked. When you can read broadly, you can write more confidently, situate your argument more precisely, and teach students with current examples. When access is limited, the scholarly conversation can feel partially hidden. Even strong researchers may spend more time simply trying to reach the conversation before they can contribute to it.
Where information privilege appears and how we respond
1) Privilege in publishing know-how
Over time, I have come to see that information privilege is not only about downloading articles. It also includes access to mentoring, editorial expectations, and the informal “rules of the game” in scholarly publishing. Many researchers, especially early-career scholars or colleagues in smaller institutions do not have the same opportunities for structured guidance on journal selection, submission workflows, or how to respond to reviewer comments.
This is why our university’s outreach programs matter. As part of a broader institutional initiative, we run workshops on academic writing and journal submission, and provide mentoring support for participants who want to publish. I contribute as one of the facilitators in these sessions. Outreach-oriented work in librarianship has similarly argued that raising awareness of information privilege and offering practical strategies can help learners and researchers participate more effectively and more equitably in scholarly communication.
2) Privilege in access and the role of library networks
Another practical bridge sits with libraries. In many cases, librarians support researchers by requesting specific articles through interlibrary loan/document delivery/resource sharing arrangements within the boundaries of copyright and license terms. In a context where subscriptions are uneven, these professional networks matter. They provide lawful pathways for scholars to obtain materials they need, and they reduce the sense that scholarship is only possible inside a small number of “fully subscribed” campuses.
IFLA recognizes document supply and interlibrary loan as mechanisms that can expand access through cooperation, where permitted by law. For licensed e-resources, whether and how sharing is permitted is often governed by the license, which is why library practice and policy matter.
3) Privilege in visibility and “open routes” that help work travel
Access gaps also show up after publication. Some work becomes more visible because it sits in widely indexed venues or travels through discovery systems that not all institutions can use fully. One modest but meaningful response is to reduce friction where possible depositing permissible versions in institutional repositories, choosing open venues when feasible, and writing titles, abstracts, and keywords that improve discoverability across platforms. These steps do not solve structural inequality, but they help research circulate beyond a single subscription wall.
Closing reflection
Information privilege is not an abstract concept; it is experienced daily through paywalls, licensing, mentoring opportunities, and the pathways that make some scholarship more discoverable than others. From my perspective, the most constructive response is not guilt, but intentional practice using institutional advantage to build more open and connected scholarly communication through capacity-building outreach, library resource-sharing networks, and open routes that support broader visibility.
Cite this article in APA as: Anna, N. (2026, March 4). From uneven access to shared Support: Responding to information privilege. Information Matters. https://informationmatters.org/2026/02/from-uneven-access-to-shared-support-responding-to-information-privilege/
Author
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View all posts Associate ProfessorAssociate Professor at Universitas Airlangga (Indonesia) specialising in library instruction, virtual reference consultation, and AI-enabled information services. My work explores instructional strategies in chat/WhatsApp reference, librarian professional development, and the use of generative AI/chatbots to improve discovery, credibility, and user learning. I collaborate with libraries, archives, and museums to build practical toolkits and training (including ToT) that translate research into impact.