Author: Philip Fei Wu

Author

Philip Fei Wu

Dr Philip Fei Wu is a Senior Lecturer (Associate Professor) in information management in the School of Business and Management, Royal Holloway, University of London, UK. He holds a PhD from the iSchool at the University of Maryland, College Park, USA. Broadly speaking, Dr Wu's research looks at human behaviour in technology-mediated environments from socio-psychological perspectives.
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Looking beyond the stars: A critique of the scrape-and-report online reviews scholarship

by Philip Fei Wu February 22, 2023 0

While collecting a set of characteristics of online reviews (e.g., star ratings) to make predictions about review “helpfulness” or product sales might be an... Read more.

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